Biocair has contingency plans in place to minimise disruptions and maintain schedules wherever possible.
Our teams are proactively assessing alternative routes and transport options to reduce delays. We are committed to providing continuous operational support and ensuring the highest levels of care, dedication and expertise throughout this period.
For urgent collections, we will coordinate with impacted customers to secure shipments in temperature-controlled facilities until transport options stabilise. For all other shipments, our Customer Care Teams are working closely with customers to identify suitable alternative routes.
We understand the critical importance of effective temperature management. To safeguard your materials, we will endeavour to maintain all required temperature ranges with the utmost care, including diligent replenishment of dry ice and any other necessary protective measures.
We will keep you updated as the situation evolves. Your support and understanding are greatly appreciated as we continue to move science forward together.
For any questions or to explore the most suitable options for your shipments, please contact your local Biocair office. Our team is ready to assist you.
