When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested
  • measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

Learn how to remove cookies set on your device

There are two types of cookie you may encounter when using

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Twitter has its own cookies, which are controlled by them.

Cookie details

Type Who Name Information
First Party Biocair HubSpot Used to handle secure form submissions and user login.
Third Party Google _ga Google Analytics - Used to distinguish users
Third Party Google _gid Google Analytics - Used to distinguish users
Third Party Google _gat Google Analytics - Used to throttle request rate

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website.

If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Links to other sites
This Site may contain links to other websites. If you have concerns about how other websites collect and use information about you, please consult the relevant website's own privacy policy.

If you contact Biocair or Biocair contact you by telephone, Biocair may record the call so that Biocair can check that all instructions are accurate and listen to calls for training purposes and to help Biocair monitor the quality of the service. Biocair will send emails to the return email address you have provided. Biocair cannot be held responsible if anyone else accesses your emails. If you send Biocair an email, you cannot assume that it has reached Biocair until Biocair return an email acknowledging receipt. It must be noted that the Internet is not a completely secure medium. Please inform Biocair immediately if you find any failure, delay or error in sending or receiving email.

If you have any questions about this privacy policy or any other queries with regard to the practices of this Site or your dealings with Biocair you may contact:

Biocair International Limited
Iconix One, Iconix Park
London Road
CB22 3EG

Or, send us an email here.