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Regulatory Compliance

Biocair dedicate significant time and resource to ensuring that our solutions meet all the regulatory requirements, from dangerous goods classification to assisting with customs tariff code assignment. This is achieved through placement of technical experts, resources who are able to advise on all aspects of import/export regulation.

When approached for assistance with a consignment the reason given is often that regulatory issues have been encountered with previous shipments and service providers.

All Operations staff at Biocair receive extensive training from our Regulatory Compliance Team to ensure that all aspects of regulation are considered and incorporated into your tailored solution.

Areas of expertise include:

  • Dangerous goods classification and shipment.

    All operations staff receive IATA dangerous goods training and training in the local regulations. We can assist in classification of goods, some of which may not even appear to be dangerous goods at first glance. Our Compliance Team includes industry-qualified dangerous goods experts who can provide any level of support.

  • Shipment Documentation.

    Documentation is often the key to successful regulatory clearance. Biocair try to complete as much of this process for you, to remove this burden from the shipper, but will also assist with any regulatory documentation. Even if we cannot complete the paperwork ourselves, our staff will always offer advice and support in completion, which is based on many years of experience and interaction with regulatory agencies.

  • Import/Export License assistance and advice.

    At Biocair we recognise that it can be difficult to keep track of license requirements. For those new to exporting, the regulations can also present a complex minefield which takes significant time to navigate. Our Compliance team works closely with Operations to ensure that the support provided to shippers is comprehensive and tailored to their requirements.

  • Audit Support.

    Biocair are happy to provide assistance regarding our shipment processes during regulatory audits, including sending representatives to support you on the day.

  • Customs and Trade Compliance Advice.

    As an Authorised Economic Operator in the UK, Biocair’s compliance record and knowledge of customs and trade has been extensively audited and recognised by HMRC. Our Compliance Team includes experts qualified through the Institute of Export, of which we are a member.

Specific services offered by our Regulatory Compliance team include:

  • Analysis of regulatory issues.

    If your shipments always seem to experience issues at a particular port or with a particular regulator, Biocair will work with the appropriate contacts to address the issues. Our extensive regulatory contacts allow us to contact the right people to help with any regulatory holds.

  • Primary telephone emergency response.

    For UK and US clients Biocair offer a 24-hour telephone response for emergency situations involving dangerous goods. Biocair are also able to assist in organisation of clean-up in certain locations.

  • Tailored regulatory training.

    If you are experiencing issues with particular materials, regulations or countries we can offer assistance and advice and provide specific training to help you with your activities.